Napoleon Perdis Reviews

Name: Napoleon Perdis
Address: L16 177 Pacific Highway, North Sydney, New South Wales
Rating: 4.72

4.7 Rating 1,913 Reviews

93 %

of reviewers recommend Napoleon Perdis

4.7

Based on 1,913 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Napoleon Perdis:

Australia's #1 prestige makeup brand.

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Napoleon Perdis 5 star review on 24th August 2025

Anonymous

Anonymous // 01/01/2019

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“Hannah at David jones Adelaide central plaza was truly amazing. She listened to what I wanted and made the whole experience wonderful. She was really kind, caring and clearly an expert at doing eye make up. Everything was really clean and tidy, and I was really impressed with the service.”

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Hi Lara, We are thrilled to hear of your experience with Hannah and can't wait to see you again soon. Love NPHQ x

“Absolutely everything! Hannah at David Jones adelaide! The makeup the experience was incredible. Everyone loved my makeup and it stayed all night”

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Hi Louise, We are thrilled to hear of your experience with Hannah and can't wait to see you again soon. Love NPHQ x

“Fantastic service and makeup artist vote 5 stars 🌟 😊”

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Hi Natalie, We are thrilled to hear of your experience and can't wait to see you again soon. Love NPHQ x

“Zoe at Kotara was fabulous!! I always feel wonderful - thank you x”

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Hi Laura, We are thrilled to hear of your experience with Zoe and can't wait to see you again soon. Love NPHQ x

“Taylah was fantastic”

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Hi Beulah, We are thrilled to hear of your experience with Taylah and can't wait to see you again soon. Love NPHQ x

“Bella from Doncaster David Jones provided me with an awesome makeup experience better service than sydney staff, will be back, thank you Bella”

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Hi Monica, We are thrilled to hear of your experience with Bella and can't wait to see you again soon. Love NPHQ x

“Absolutely great service and loved my make-up. Thank you to Bella from Doncaster”

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Hi Marina, We are thrilled to hear of your experience with Bella and can't wait to see you again soon. Love NPHQ x

“Bella is fantastic”

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Hi Simone, We are thrilled to hear of your experience with Bella and can't wait to see you again soon. Love NPHQ x

“Zoe was amazing - very friendly and she did amazing make up. Thanks Zoe x”

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Hi, We are thrilled to hear of your experience with Zoe and can't wait to see you again soon. Love NPHQ x

“Zoe in Kotara was amazing today. Perfect makeup and sent me off very happy.”

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Hi Tanya, We are thrilled to hear of your experience with Zoe and can't wait to see you again soon. Love NPHQ x

“I had an amazing experience !!”

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Hi, We are thrilled to hear of your experience and can't wait to see you again soon. Love NPHQ x

“Service was terrible, the makeup artist kept walking away, making the appointment go extremely over time! Then delaying other waiting customers. She also repeatedly insulted my skin. All while the finished look, looked horrendous. The foundation was about 3 shades to light on my skin. Overall this was a terrible experience and I DO NOT RECOMMEND if you want to look and feel nice at your event!!”

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“Zoe is such a talented makeup artist and I’m so happy with the end result. I’ll be back for future events.”

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Hi, We are thrilled to hear of your experience with Zoe and can't wait to see you again soon. Love NPHQ x

“Lauren from Shellharbour did an amazing job at my make up for an event!! She is the best!”

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Hi, We are thrilled to hear of your experience with Lauren and can't wait to see you again soon. Love NPHQ x

“Natasha has a gift! Brilliant experience at the castle towers store.”

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Hi Jen, We are thrilled to hear of your experience with Natasha and can't wait to see you again soon. Love NPHQ x

“Terrible. Doesn't last on face more than 1 hour, too powdery and mixes up with the other colours. No good. Cant return as its open now... waste of money. They've deleted my review from their site....”

Helpful Report

Hi Michelle, Thanks for your feedback. We are sorry to hear of your disappointment. Please email us at experience@napoleonperdis.com so we can further look into this and rectify the issue. Love NPHQ x

“Jamie did such a great job I’m in love with my make up. It was done in one hour and it was beautiful thank you so much.”

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Hi Chantelle, We are delighted to hear about your recent experience with Jamie and can't wait to see you again soon. Love NPHQ x

“Hannah at DJ’s Adelaide not only did a stunning job on my makeup, but made the entire experience fun and memorable with her warm and friendly personality. Highly recommend!”

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Hi Kim, We are delighted to hear about your recent experience with Hannah! We appreciate you taking the time to send us this excellent feedback! Love NPHQ x

“I had the most incredible experience with Napoleon Indooroopilly. Amber was outstanding. Very professional and happy to stay back to fit me in for an emergency make over. She did so, with a lovely demeanour and smile. Furthermore she did the best make up I have ever had in my life. She gave me better than what I asked for. I spent almost $200 because of her outstanding service. Also Kitty was lovely too. I heard customers raving about the staff. I will definitely promote this company.”

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Hi Belle, We are delighted to hear about your recent experience with Amber at Indooroopilly! We appreciate you taking the time to send us this excellent feedback! Love NPHQ x

“Came from WA for a wedding didn’t want to have to lug all my make up over. Went to NP Kotara where Zoe fixed me up. She did a great job and did well considering I blink up a storm when someone looks at my eyes holding a mascara brush.”

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We are thrilled to hear of your experience. Thanks for your feedback. Love NPHQ x

Napoleon Perdis is rated 4.7 based on 1,913 reviews