Napoleon Perdis Reviews

4.7 Rating 1,559 Reviews
92 %
of reviewers recommend Napoleon Perdis
4.7
Based on 1,559 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
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About Napoleon Perdis:

Australia's #1 prestige makeup brand.

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Napoleon Perdis 5 star review on 22nd February 2024
Corrine
Napoleon Perdis 5 star review on 9th June 2021
Christy W
Napoleon Perdis 5 star review on 1st June 2021
Corrine P
Napoleon Perdis 5 star review on 1st June 2021
Corrine P
Napoleon Perdis 5 star review on 16th May 2021
Leeanne H
Napoleon Perdis 5 star review on 29th April 2021
Megan P
Napoleon Perdis 5 star review on 9th April 2021
Kate S
13
Anonymous
Anonymous  // 01/01/2019
The time spent doing my makeup wasn’t awkward
Helpful Report
Posted 1 week ago
Hi Lilly, We are thrilled to hear of your experience and can't wait to see you again soon. Love NPHQ x
Posted 1 week ago
Wonderful service. Kind and patient
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Posted 2 weeks ago
Hi Lisa, We are thrilled to hear of your experience and can't wait to see you again soon. Love NPHQ x
Posted 1 week ago
Joyce was wonderful. I was so happy with my makeup and she made me feel so great about myself. Highly recommend her to everyone
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Posted 2 weeks ago
Hi Rita, We are thrilled to hear of your experience with Joyce and can't wait to see you again soon. Love NPHQ x
Posted 1 week ago
Beautiful makeup that lasted, with amazing service and an easy transaction!
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Posted 2 weeks ago
Hi, We are thrilled to hear of your experience and can't wait to see you again soon. Love NPHQ x
Posted 1 week ago
Aisha was amazing. Friendly and talkative. Knowledgeable and considerate of my skin complexion and wants
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Posted 2 weeks ago
Hi, We are thrilled to hear of your experience with Aisha and can't wait to see you again soon. Love NPHQ x
Posted 1 week ago
Amazing! Loved the make-up and the service! Done up by Anayah ❤️
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Posted 2 weeks ago
Hi Elisha, We are thrilled to hear of your experience with Anayah and can't wait to see you again soon. Love NPHQ x
Posted 1 week ago
I recently had the pleasure of getting my makeup done by Natalie, a truly talented artist, and I couldn't be more thrilled with the results! From the moment we walked in, she made my daughter and I feel incredibly welcomed and comfortable. Her expertise was evident right from the start. She took the time to understand what we wanted, and then worked her magic flawlessly. Not only did she enhance our features beautifully, but she also ensured that we felt completely happy with our looks every step of the way. Thanks so much Natalie!
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Posted 2 weeks ago
Hi Mel, We are thrilled to hear of your experience with Natalie and can't wait to see you again soon. Love NPHQ x
Posted 1 week ago
Tammy from Napoleon David Jones Robina did a fantastic job of making me look beautiful for my friends wedding day in June. It’s quite a job to work with a customer who is as terrified of make up as I am… but the look that Tammy gave me was great – really natural, soft and complimentary. Her friendly, confident and professional manner made me feel relaxed and it was actually a lot of fun! Thanks so much Tammy, so pleased!
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Posted 2 weeks ago
Hi Theresa, We are delighted to hear about your recent experience with Tammy in David Jones Robina! We appreciate you taking the time to send us this excellent feedback! Love NPHQ x
Posted 2 weeks ago
Had my makeup done with Aisha at MacArthur square. She had good product knowledge and knew what would best suit my facial features. Thank you for all your help. I’m one happy customer!
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Posted 2 weeks ago
Hi Pim, We are delighted to hear about your recent experience with Aisha in Macarthur! We appreciate you taking the time to send us this excellent feedback! Love NPHQ x
Posted 2 weeks ago
I had my eye makeup done for an event by Zoe at Kotara. She was lovely and really listened to what I wanted and checked at each step if I was happy with the colour/ darkness etc. The make up looked amazing.
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Posted 2 weeks ago
We are delighted to hear about your recent experience with Zoe at Kotara! We appreciate you taking the time to send us this excellent feedback! Love NPHQ x
Posted 2 weeks ago
Fari from North Lakes did my make up for my sisters wedding yesterday. She did an incredible job. In my appt she provided me with tips and tricks for make up application and explained benefits of various products she was using. She made me feel very special and I was so happy with the end result. I received so many compliments. Thank you team North Lakes for all making me feel so welcomed yesterday.
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Posted 2 weeks ago
Hi Stacey, We are delighted to hear about your recent experience with Fari in North Lakes! We appreciate you taking the time to send us this excellent feedback! Love NPHQ x
Posted 2 weeks ago
Make up is looking flawless which is much appreciated. However, staff spent the entire appointment talking about how much they hate their job, the business and complaining about customers. My staff member also half way through the appt put her hands down her pants to pull out her underwear then proceeded to apply my makeup. Also constantly stopped our appts to talk about hating their day and smelling candles someone brought in.
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Posted 2 weeks ago
Hi, We regret to hear that you have not received the DREAM Napoleon Perdis experience in your recent visit to our Store. Please email us at experience@napoleonperdis.com so we can further look into this and rectify the issue. Love NPHQ x
Posted 2 weeks ago
Really soft applicator and lovely person
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Posted 3 weeks ago
Hi Jackie, We are thrilled to hear of your experience and can't wait to see you again soon. Love NPHQ x
Posted 2 weeks ago
Experience was lovely with Nadia at Parramatta Napoleon. She asked me many questions to help with the end look which was beautiful. Will enquire to be specifically with her for my future sessions at Napoleon.
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Posted 3 weeks ago
We are delighted to hear about your recent experience with Nadia in Parramatta! We appreciate you taking the time to send us this excellent feedback! Love NPHQ x
Posted 2 weeks ago
Very happy and feel very beautiful. Tuggerah Shimay she's awesome.
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Posted 3 weeks ago
Hi Leila, We are delighted to hear about your recent experience with Shimay in Tuggerah! We appreciate you taking the time to send us this excellent feedback! Love NPHQ x
Posted 2 weeks ago
Saba at David Jones Chermside was lovely. I wasn't too sure what I wanted so left it in her very capable hands and was extremely happy with the result.
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Posted 3 weeks ago
Hi, We are thrilled to hear of your experience with Saba in David Jones Chermside and can't wait to see you again soon. Love NPHQ x
Posted 2 weeks ago
Fantastic work - left feeling glamorous! Thank you thank you!!
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Posted 3 weeks ago
Hi Justine, We are thrilled to hear of your experience and can't wait to see you again soon. Love NPHQ x
Posted 2 weeks ago
Love their products. Every single one of them. Saba at DJ Chermside is a magician. I can’t recommend her highly enough.
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Posted 3 weeks ago
Hi, We are thrilled to hear of your experience with Saba in David Jones Chermside and can't wait to see you again soon. Love NPHQ x
Posted 2 weeks ago
Zoe was excellent and would highly recommend her. She chose make up for me that suited my face and really listened to the kind of look that I wanted so she could achieve it. I will be back!
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Posted 3 weeks ago
Hi Amy, We are thrilled to hear of your experience with Zoe and can't wait to see you again soon. Love NPHQ x
Posted 2 weeks ago
Great service at Macarthur with Jagruti amazing work look beautiful
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Posted 3 weeks ago
Hi Pamela, We are thrilled to hear of your experience with Jagruti and can't wait to see you again soon. Love NPHQ x
Posted 2 weeks ago
Napoleon Perdis is rated 4.7 based on 1,559 reviews