Hi Belinda, thank you for sharing your feedback. We’re so sorry to hear that the shade of your Soul-Matte Longwear Lipstick in Everlasting wasn’t as expected — we completely understand how disappointing that can be. Our team is always working to ensure our online imagery reflects each shade as accurately as possible, and your feedback has been passed along to help us improve. We’re glad you took the time to let us know and truly appreciate your support.
“I was looking to find an equivalent to the Divine Goddess shades NIKI (pink) & Nymphe (coral).
But unfortunately , the lipsticks I received were in no way as depicted in the photos.
Both shades leaned more toward coffee in color which I cannot use, and I paid an extra $25 for shipping.
A total disappointment .”
Hi there - I'm sorry you had this experience. We'd love to make it right - email us at experience@napoleonperdis.com and I'm sure we can work something out.
Team NP.