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About Nathan James:

We are a design-first, home furnishing company focusing on the habits of urban dwellers and first time home buyers. We pride ourselves on the best in class customer happiness, providing the highest possible quality products that are affordable for the majority and assembly that isn't dreadful.

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“Easy install. Just as described”

Helpful Report

Posted 3 years ago

“Great shelf’s looks beautiful in my bathroom and went up easy!! Love everything I have ordered.”

2 Helpful Report

Posted 3 years ago

“After receiving the wrong item, the customer service department worked very well with me to correct the mistake and send the correct item very quickly. I'm very impressed with the level of service I received and I'm obsessed with the shelves.”

2 Helpful Report

Posted 3 years ago

Hi Ashely, we're so sorry you received the wrong product. It looks like our team has been in touch and sent out the correct product, but if there is anything else we can do to help please let us know!

Posted 3 years ago

“Not unless you want something that looks like it belongs in Spirit Halloween. Straps are not cute and the shelf is clearly printed. Also, trying to return the item is a pain. They do not get back with you with on their own window of 48hrs.”

5 Helpful Report

Posted 3 years ago

Hi Mackenzie, we're sorry to hear you weren't happy with your purchase. Someone from our team has been in touch to assist.

Posted 3 years ago

“I was sent the wrong color/set, but they’re cute. The install was a little difficult.”

Helpful Report

Posted 3 years ago

Hi Vernelle, I appreciate your honesty here and apologize the wrong set was sent! We'd love to make this right by sending you the correct shelves. Please reach out to us at help@nathanjames.com so we can confirm if you'd still like another set and your desired address. Looking forward to hearing from you!

Posted 3 years ago