Galaxy Queen Size Pocket Coil Euro Top Mattress With Gel Memory Foam - Factory Special, Medium-firm Reviews

4.5 Rating 111 Reviews

The Queen size Galaxy Pocket Coil Euro Top Mattress is part of Galaxy’s Pocket Coil Collection. This medium-firm mattress features a euro-top with Gel Memory Foam for a cooler, more comfortable sleep. Suitable for all sleeping positions, it's an excellent choice for those seeking a supportive and cushioning sleep surface. The mattress boasts reduced carbon emissions due to the use of bio-foam instead of chemical foams and stays cool with gel foam technology. Its memory foam conforms to your body, while the durable coils provide both support and comfort. The factory-select clearance fabrics may vary in appearance.

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Phone:

800-631-4883

Email:

rafal@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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How would you rate the firmness of this mattress? Firm

“good price and great quality”

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Posted 1 year ago

How would you rate the firmness of this mattress? Medium

“I like the mattress. I bought the medium firm and it feels confirmable. Delivery is on time and the package is well packed.”

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Posted 1 year ago

How would you rate the firmness of this mattress? Medium

“Very comfortable. Happy with my purchase!”

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Posted 1 year ago

How would you rate the firmness of this mattress? Extra Firm

“Very good”

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Posted 1 year ago

How would you rate the firmness of this mattress? Medium

“Comfortable, suitable for sleeping on the back and on the side, mattress is not heavy, easily carried.”

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Posted 1 year ago

How would you rate the firmness of this mattress? Plush

“Subject: Extremely Disappointed with Recent Mattress Purchase Experience Dear Business Owner, I am writing to express my deep dissatisfaction with the service I received during my recent visit to your store to purchase a mattress. My experience was marked by a series of disappointments and frustrations that I feel compelled to bring to your attention. First and foremost, the demeanour of the individual at the front desk was far from welcoming. It was evident that their attention was solely focused on their computer screen, making my daughter and me feel as though we were intruding upon their tasks. Our attempts to seek additional information about the available mattresses were met with hurried and incomprehensible responses. The representative appeared eager to rush through the details, leaving us struggling to grasp a mere 20% of what was conveyed. This blatant disregard for our queries made us feel like an inconvenience rather than valued customers seeking assistance. Despite our best efforts to maintain a polite and understanding demeanour, the interaction only deteriorated. Our attempts to seek clarification on certain aspects were met with swift and curt answers, once again highlighting the representative's disinterest in providing comprehensive assistance. The overall impression we were left with was that our inquiries were disrupting their computer-related activities, fostering an environment of frustration and disrespect. Regrettably, we proceeded with a purchase based solely on our limited understanding and the impression we got from the mattress samples. The consequences of this decision have been dire, as the mattress we bought has proven to be a source of significant discomfort. Both my daughter and I now wake up each morning with considerable back pain, indicating that the mattress is not suitable for our needs. This experience underscores the critical importance of receiving accurate and thorough guidance during the purchasing process, guidance that was woefully lacking in our case. In light of the above, I feel compelled to inform you that due to the subpar service and lack of professional assistance, we have decided not to make any further purchases from your establishment. As a consumer who had hoped for a positive and fulfilling shopping experience, I am disheartened by the outcome and the subsequent impact on our well-being. I kindly request that you take this feedback seriously and address the evident shortcomings in your customer service approach. It is my sincere hope that you will take immediate steps to rectify these issues, ensuring that future customers do not have to endure the same disheartening encounter that my partner and I faced. Thank you for your attention to this matter. I trust that you will consider this feedback constructively and work towards enhancing the quality of service your business provides. Sincerely,”