“These are great cameras. This is our second one as we like the first one so much. Dead easy to use, lovely quality footage, and no need to bother with renewing batteries or recharging if you keep it in a sunny spot like we do. If I had to complain about anything, it would be that the tiny micro sd card could be easy to lose if you happen to drop it. I just bring the whole camera indoors and remove the card there, download the files and then pop the card back in before replacing the cam in the garden. This time we also needed the tripod and this seems quite suitable for the job and not too expensive.”
“The camera does not get triggered by small animals e.g. cats. I've had previous wildlife cameras to record cats leaving and entering my house adjacent to the route used by the local badgers and foxes. But this camera fails to trigger at night. It will record human activity but not small animals. Would like a refund as it's not fit for purpose. The only positive is that the solar battery seems to work.”
I see you have already been in touch with our support team, who will be more than happy to help. The Helarctos usually performs very well with smaller animals such as hedgehogs, as you'll see in our example footage and other reviews. With some adjustments to the settings or positioning, I'm sure we'll be able to get it working well for you.
“This camera is great. It’s easy to set up and the solar panel is handy with no need for batteries, just mains charged when it arrived and the solar power is keeping it topped up. I’ve already captured some wildlife in the garden and am excited to check it each day. The app is so handy allowing you to view and download photos/videos to your phone without needing to touch the camera or remove the SD card. Very happy with my purchase. Great customer service too!”
“This camera has worked well out of the box - the only glitch is that it takes quite a time to turn off so you can sometimes remove the SD before it is actually off. No complaints so far.”
“Ordering and Delivery was as expected. The product is truly amazing I can’t believe the quality of images and videos, so easy to set up. Works of solar perfect. Defo recommend”
“Quality of the camera is very good, easy to set up although i initially had some issues getting the App connecting (which sounds like most folk have!), images are very good even on the IR. I can now see what all the commotion is in my garden after lights out!”
“This is our second camera from Nature Spy. It was very easy to set up . Love the solar panel and also usb charger. Seems to last for ages. Image quality very good.
Always pleased with this company.”
