“Probably my favorite Ola Kai’s to date! A great pair for going out on the town, or a backyard barbecue. The arch isn’t as high as my other pair that I wear around the house, but they’re just gorgeous.”
“For $140, I was expecting better quality. While they are nice overall, they arrived with a few scratches and some minor peeling. It also stated that I would receive a free gift if I used a specific code at checkout, which I did, but I never received any sort of gift.
Overall, I’m pretty disappointed with the quality control and the fact they promised a “free gift” that was never included. I’m not the type of person to return a purchase over things like this, especially since they took about a full week to arrive, but it’s still pretty disappointing. (forgot to mention the color is also not as the pictures show, they are a lot lighter irl)”
Aloha Yandel! Thank you for reaching out to OluKai! We are sorry to hear that you are experiencing issues with your Hiapo - Rum / Dark Wood Sandals. This is not the experience we want you to have. We do have a 1-year warranty on our products for any manufacturing defects or discomfort. Our customer service team would be more than happy to assist you with this issue and make sure you are fully satisfied with your purchase. You can reach out to us through our contact on www.olukai.com! If you have any more questions or comments, please let us know. Have a great day!
Posted 4 days ago
"yandel"
Verified by
“For $140, I was expecting better quality. While they are nice overall, they arrived with a few scratches and some minor peeling. It also stated that I would receive a free gift if I used a specific code at checkout, which I did, but I never received any sort of gift.
Overall, I’m pretty disappointed with the quality control and the fact they promised a “free gift” that was never included. I’m not the type of person to return a purchase over things like this, especially since they took about a full week to arrive, but it’s still pretty disappointing.”
