“A true lifesaver for my summer wardrobe! These leather thong sandals are not only super elegant but also offer all-day comfort. They are so versatile that you can easily dress them up for an evening out or keep them casual for a city stroll. The perfect everyday shoe!”
“Love OluKai sandals, but this was the longest it has ever taken to receive an order. Two weeks with no updates in between. Product 5/5, shipping & communication 2/5. I even emailed OluKai customer service to ask for an update and never heard back. Dissapointed in that as well.”
Aloha Connie! Mahalo for reaching out to OluKai! We are sorry to hear that you had issues with getting an update with your order. We truly do appreciate your feedback about this. We will be notifying our product team about these issues. Our customer service team would be more than happy to assist you. You can reach out to us via our contact page at www.olukai.com! We are always looking to improve, and that starts with feedback like yours. If you have any more questions or comments, please let us know.
“Probably my favorite Ola Kai’s to date! A great pair for going out on the town, or a backyard barbecue. The arch isn’t as high as my other pair that I wear around the house, but they’re just gorgeous.”
“For $140, I was expecting better quality. While they are nice overall, they arrived with a few scratches and some minor peeling. It also stated that I would receive a free gift if I used a specific code at checkout, which I did, but I never received any sort of gift.
Overall, I’m pretty disappointed with the quality control and the fact they promised a “free gift” that was never included. I’m not the type of person to return a purchase over things like this, especially since they took about a full week to arrive, but it’s still pretty disappointing. (forgot to mention the color is also not as the pictures show, they are a lot lighter irl)”
Aloha Yandel! Thank you for reaching out to OluKai! We are sorry to hear that you are experiencing issues with your Hiapo - Rum / Dark Wood Sandals. This is not the experience we want you to have. We do have a 1-year warranty on our products for any manufacturing defects or discomfort. Our customer service team would be more than happy to assist you with this issue and make sure you are fully satisfied with your purchase. You can reach out to us through our contact on www.olukai.com! If you have any more questions or comments, please let us know. Have a great day!
Posted 1 month ago
"yandel"
Verified by
“For $140, I was expecting better quality. While they are nice overall, they arrived with a few scratches and some minor peeling. It also stated that I would receive a free gift if I used a specific code at checkout, which I did, but I never received any sort of gift.
Overall, I’m pretty disappointed with the quality control and the fact they promised a “free gift” that was never included. I’m not the type of person to return a purchase over things like this, especially since they took about a full week to arrive, but it’s still pretty disappointing.”
