“I'v have always loved OluKai sandals & shoes. Recently I posted a 1 star review for a pair of sandals that broke in a little over 1 year. For a $135 pair of sandals i wasn't happy. But I have to say OluKai's customer service response has been nothing short of extrordinary. After a few back and forths with their customer service about my sandal problem, they decided to send me a complimentary brand new pair. They have certainly restored my confidence in OluKai!”
“Initially I wrote a review sharing my disappointment with the wearability of my new sandals. Within several hours, a customer service representative contacted me. As a result I am 100% completely satisfied. I didn't believe that customer service as wonderful as this even existed anymore. They now have a lifetime customer.”
“I'd been looking for a slipper with enough warmth for all-season wear, but also one that could breathe and not make my feet sweat during the warmer months. Having spent time on the Big Island in Pahala, where the winter mornings are chilly, going barefoot on hardwood floors was not always ideal. Neither was wearing a heavy, wool-lined slipper after the noonday sun warms things up. These would have been perfect back then. I was also after a shoe-like style that was both attractive and comfortable. The Moloā Hulu ticks off every box, and I cannot tell you how many times I've walked out the front door not realizing I had my slippers on--they are THAT comfortable. I often forget I'm wearing any shoes at all. Heh. I also appreciate the flexibility of the drop-down heel when I'm on the go. Mahalo for the stylish look and all of the utility I was hoping for. Aloha!”
“Had a problem with my slippers and the customer service department went out of their way to address the issue. Honestly the personalized service made me feel like CEO was reaching out to ensure I was satisfied. This sets OluKai apart from other companies. It’s almost like I’m shopping from a little store at the beach. I love the brand and look forward to my next purchase. Mahalo!”
“One of my favorite pairs of shoes i've ever owned. Rare to get a great insole like that with a light summer shoe. Super comfortable, and i love the shape. Fit true to size. These will be my go-to summer shoe from now on.”
“Love the flip flops and now great that they have a bigger selection of shoes. Also, excellent customer service. Returned a pair of shoes easily…so nice that they want satisfied customers, which can be hard to find.”
“I own three pairs of shoes, the Ulele sandals, the ‘Ohana Lī ‘Ili, and the Moloā - Ray. I love all 3 pairs for their for and comfort. Also, their customer service can't be beat.”
“These shoes were so much more comfortable after wearing them a couple of times, as they stretched to fit my foot. They look sharp, fit me well, and I love them!”
“Because of the amazing customer service I received, I’m revising my previous review. Courtney P listened to my concerns and worked with me to come to a solution! She made everything hassle free and I really appreciate that she reached out to me. I will continue to be a customer :)”
“OluKai’s customer service is only surpassed by the quality of their product. If you don’t buy your casual foot wear from them your really missing out on a wonderful experience!”
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