Aloha Bill,
Thank you for taking the time to review the OluKai Men's ‘Ohana sandals. We are sorry to hear that you had some issues with your order. We offer a 1-year warranty on all of our footwear that covers manufacturing defects. Please reach out to us at info@olukai.com and we would be happy to assist you in filing a warranty claim.
“I am absolutely thrilled with not only my footwear but also the Olukai brand! Your customer service was quick and east. By far the best I have ever dealt with. My costumer service rep JP was amazing. I plan on filling my closet with all Olukai brand footwear ! Thanks again from Florida!!!
Lieutenant Firefighter/Paramedic
Joel Pickel”
“Ohanas are just a great all around sandal. Bought these to replace an older pair I had for three years. Honestly could of kept wearing the old ones but wanted a newer color.”
“I bought a pair of your sandals years ago out of necessity because the new ones I bought for a vacation were hurting my feet and I will not buy any other brand again.”