“I am disappointed in the comfort level of these shoes my flip flops I purchased from you are a lot more comfortable and have more cushion in the soles”
Aloha Scott,
Thank you for taking the time to review the OluKai Men's Moloā shoes. We are sorry to hear that you had some issues with your order. We would love to resolve this for you and ensure you are fully satisfied with your purchase. Feel free to email us at info@olukai.com and we would be happy to discuss some options with you.
“I purchased a pair of the men's Ohana Lace Up Nubuck Dark Java in early 2018. I actually really broke them in a few months later on the Big Island in March while on some volcanology educational outreach with the NASA & JHUAPL New Horizons Pluto & Kuiper Belt mission. We were the last film crew at Kilauea a couple weeks before the most recent large eruption.
The Ohana are some of the most comfortable shoes I have ever had. However, the leather part of the soles are finally wearing out. I had also seen that they were discontinued a few years ago. I also have a couple pairs of their leather sneakers and a pair of leather flip-flops.
I reached out to Olu Kai to see if they have ever considered bringing them back?
Well, though their warranty states 1 year, the great people of Olu Kai offered me $130 warranty to anything else that I might want after 6 years! The Moloa is just like the Ohana, but are slip-on and I inquired about them? They are $140 a pair and I offered to cover the difference or pay even more because I really wanted something like the Ohana.
Olu Kai said, "we'll send you the Moloa as a warranty replacement for no charge"! I received them and my goodness, they are as comfortable as the Ohana and are a new favorite. Not only do I suggest the Moloa slip-on shoe, but a company who not only stands firmly behind their products, but even more importantly, their customers is a keeper. I am an Olu Kai fan for life!”
