“The sandals are magnificent, but the shipping was a disaster and absolutely laughable; they threw in free shipping because they did not know how they were going to get it to us, and it took over a week to get one lousy pair of sandals, whereas Amazon would ship them overnight for free.”
Aloha Cheridan! Thank you for the kind words about the sandals! We’re sorry to hear that the shipping experience was so frustrating and that your order took longer than expected to arrive. We understand your disappointment and appreciate you bringing this to our attention. We will be sure to pass this to our shipping team. For further assistance with your order and shipping concerns, please reach out to our Customer Service team through our contact on www.olukai.com! They’ll be happy to look into this for you.
“Leather is super soft, the details on the thong are worth the price. They will take an awhile to break in, I can tell. I wear a size 10, they fit my foot precisely, if you’re in between a 10-11 I’d go with size 11”
“The Mea Ola's never fail. They feel like a part of my soul. This order replaced a pair that was just over 7 years. You get what you pay for-QUALITY. I'll be ordering from you again. Not impressed in the least with the delivery, but this is not a review about that.”
“Really like the feel and support of the sandals. OluKai's craftsmanship brings the experience of Ohana with thier beautiful attention to detail and style. A most definitely reason to purchase OluKai shoes/sandals.”
Aloha Cole! Mahalo for reaching out to OluKai! We are sorry to hear that you had issues with the shipping of your Mea Ola - Dark Java. We truly do appreciate your feedback about this. We will be notifying our product team about these issues. Our customer service team would be more than happy to assist you. You can reach out to us via our contact page at www.olukai.com! We are always looking to improve, and that starts with feedback like yours. If you have any more questions or comments, please let us know.
Posted 3 months ago
"Cadence"
Verified by
“Came extremely torn and scratched up…super disappointed”
Aloha! Thank you for reaching out to OluKai! We are sorry to hear that you are having issues with the Mea Ola - Dark Java. This is not the experience we want you to have. We do have a 1-year warranty on our products for any manufacturing defects or discomfort. Our customer service team would be more than happy to assist you with this issue and make sure you are fully satisfied with your purchase. You can reach out to us through our contact on www.olukai.com! If you have any more questions or comments, please let us know. Have a great day!
