“I don't know why you want me to review these slippers because I'm still trying to get hold of some! You twice failed to deliver them to me and then shut down your UK operation!”
Aloha Nigel,
We sincerely apologize for the automated follow-up email you received despite not receiving your order, and for any confusion it may have caused. That email was part of an automated system and definitely shouldn’t have been sent before your order arrived. We completely understand how disappointing that must feel.
We would also like to apologize for the extended unavailability of our Olukai UK site due to site maintenance and upgrade. Our team is working around the clock to ensure the site will be back online next month.
In the meantime, feel free to let us know if you have further questions or concerns.
Have a great day!
“I bought these for my nephew for Christmas. As soon as he opened them, he put them on and absolutely loved the comfort of them. He is usually an eight or 8 1/2 but I went up to the nine and he was so comfortable in them.
Slipper is such high quality and he will wear them a lot.”
“Bought these as a Christmas present for my husband and he is obsessed. We’re a non-expensive slipper kind of household so we have a million of them. As soon as he put these on he threw out all the other ones!”
