“I wear flip flops all the time - I live in Florida. I have somewhat wider feet and a high arch. When I got my kipis, I was very pleased with the way they first felt under my feet, but as I sunk into the straps, I felt immediately disappointed. They were too narrow and the straps rubbed the top of my feet.
I almost never write reviews, but I sent a question into the website yesterday and instead of getting a reply, I got a survey asking if I liked the sandals. It's a real disconnect in customer service.”