Aloha! Mahalo for reaching out to OluKai! We are sorry to hear that the Nalu Slide did not meet your expectations in terms of comfort. We will be notifying our product team about these issues. Our customer service team would be more than happy to assist you with starting an exchange or return, so you can try out a different style that may be a better fit. You can reach out to us through our contact on www.olukai.com! We are always looking to improve, and that starts with feedback like yours. If you have any more questions or comments, please let us know.
“Absolutely love these slides. This is my 3rd pair.
First 2 I purchased was in 2019. I just had to retire one pair so I purchased no another so I always have back up.”