Aloha Guus! Thank you for contacting OluKai! We’re sorry to hear that you are having some issues initiating your return request. We understand how frustrating that can be, especially if the product didn’t meet your expectations. We’d be happy to take a closer look at your order and see if there are any available options to assist you. Please reach out to our Customer Care team via our contact page at www.olukai.com! We would be more than happy to assist you with your return request. Mahalo!
“Nice-looking sandals, but they run small. If you have wider-than-average feet, then these will most likely not fit you. Unfortunately, after two weeks of highly anticipating their arrival, I will be returning them.”
“In trying out both size 9 and 10. Was not much difference, he will stick with the size 10 and see if they last, that being said it’s still fit small.”
