“I ordered a pair of these quite a while back, but the first pair was defective with the right shoe looking a little bit un glued. I liked the look of the shoe so I sent it back for an exchange and thus far I haven’t received anything. They said they sent out another pair and it was supposed to have been delivered days ago, but it just seems hung up in USPS limbo.”
Aloha! Thank you for reaching out to OluKai! We are sorry to hear that you are having issues with your Mio Lī - Lava Rock shoes. This is not the experience we want you to have. We do have a 1-year warranty on our products for any manufacturing defects or discomfort. Our customer service team would be more than happy to assist you with this issue and make sure you are fully satisfied with your purchase. You can reach out to us through our contact on www.olukai.com! If you have any more questions or comments, please let us know. Have a great day!
“I’ve been wearing Olukais for years now - this is my 2 2nd pair of this shoe - comfortable is an understatement. The only brand my feet see (sandals, sneakers, deck shoes and slip ons). High quality and comfort. That’s why I own over 20 pair”
“I love the sneakers but they are too small. How do I return them I no longer have the box or tags. Ij ust want a larger size 10 and 1/2. Please get back to me with the process Thank you”
Aloha Matthew,
Thank you for taking the time to review the Mio Lī Men’s Everyday Athletic Shoes. We are sorry to hear that you have some issues with your pair. We would love to resolve this for you and ensure you are fully satifsfied with your purchase. Feel free to email us at info@olukai.com and we would be happy to discuss some options with you.
