“I ordered one pair of size 12. You sent me size 7. I sent it back and was supposed to receive a pair of size 12’s, but haven’t received it yet. It’s been a couple weeks.”
Aloha Tom,
We are very sorry that you haven't received your replacement pair. We would love to resolve this for you and ensure you are fully satisfied with your purchase. Feel free to email us at info@olukai.com, and we would be happy to discuss some options with you.
“These are the most comfortable all around shoe I’ve ever had.This is actually a replacement pair for the ones I’m wearing now.I have 4 pair of Olukai shoes and 3 pairs of the flip flops.I’ll continue to purchase them when new styles arrive and new ones are needed.”