“I ended up exchanging the 12 I bought for a 13. My husband is a 12.5 and the 12 run true to size, making it necessary for him to size up. If you are between sizes, go up.”
“We ordered on cyber Monday but didn’t receive in time for Christmas.. I wrote to find out when we could expect but always got a rehearsed email. Very frustrating so I will not be purchasing from you guys again. Good product…terrible customer service & shipping. It’s not the customer’s problem that you received more orders than you could handle. Your management needs to address this.”