Aloha Eric,
Thank you for taking the time to review the OluKai Men's Lae‘ahi Lī ‘Ili shoes. We are sorry to hear that you had some issues with your order. We would love to resolve this for you and ensure you are fully satisfied with your purchase. Feel free to email us at info@olukai.com and we would be happy to discuss some options with you.
“So many compliments on the look of this shoe. Plus, it's super comfortable. I spent two days walking in NYC (17,000 on the first day and 15,000 the second) and no problems.”