“I didn't receive the shoes. A thief received them. I informed you on the day of the transaction that my credit card was forged, and yet you chose to send the shoes to the thief. I received a refund from the credit card company. The thief received the shoes and will probably rate you 5 stars, which you do deserve for your stupidity.”
Aloha Arie,
Thank you for contacting OluKai! We sincerely apologize for any inconvenience you may have had. This is definitely not the experience we wanted you to have. Rest assured that we will share your feedback with our team to avoid such an issue from happening again.
We appreciate your patience and understanding. Feel free to email us at info@olukai.com if you have any other questions or concerns. Mahalo!
“These shoes are very high quality with all leather uppers. Even the interior is all leather with no foam or inferior man-made materials to fall apart. They have a nice, simple, elegant design so are easy to wipe down with a damp microfiber cloth if needed. You could also lightly treat the leather if you like but they don't require it. The soles are durable, non-slip rubber, not foam like many other shoes so they should last. They are very comfortable and fit true-to-size. The insole is very thick, removable, and form-fitted to the foot. I believe they might sell replacements. The toe is roomy, not cramped. I have very high expectations and searched over a year to find quality shoes for casual wear and lots of walking. I tried all the best brands and about gave up until I found these. Now, I couldn't be more pleased.”
“Love these shoes - I have them in four colours and they are wearing well. Super comfortable. Nice, soft leather - pro-tip - I use shoe horns to maintain their shape. Great look and great balance between casual and dressy.”
