Aloha George! Mahalo for reaching out to OluKai! We’re sorry to hear about your experience with Shop, and understand how frustrating it can be when you feel your concerns have not been properly resolved. We take feedback like this seriously and always want our customers to feel heard and supported. We truly do appreciate your feedback about this. We will be notifying our product team about these issues. Our customer service team would be more than happy to assist you. You can reach out to us via our contact page at www.olukai.com! We are always looking to improve, and that starts with feedback like yours. If you have any more questions or comments, please let us know.
“Very comfortable. Look great. My first pair had an issue with the rubber adhering to the sole, but the Olukai team quickly remediated the problem with replacement shoes, and so far so good!”
“These arrived very nicely boxed. They are very comfortable straight away, I walked about 5 miles in them 2nd day on my feet, without issue. Nice work guys!”
“My first pair gave out after 3 years of faithful service, and I just knew I had to get another pair. What an awesome shoe! Stylish and supportive, just as I need.”
