Aloha Michael! Thank you for reaching out to OluKai! We are sorry to hear that you received the incorrect size on your recent order. This is not the experience we want you to have. Our customer service team would be more than happy to assist you with this issue and make sure you are fully satisfied with your purchase. You can reach out to us through our contact on www.olukai.com! If you have any more questions or comments, please let us know. Have a great day!
“These are my new favorite shoes. I'm on a cruise and have been wearing them for 14-16hrs each day without socks and they're even more comfortable as they break in. I brought them swimming in some Bermuda coral and lava rock coves and they were clutch. To have protection on my feet and not be worried about them coming off was extremely reassuring out there. They went from soaked to damp fairly quickly in the sun and dried fully in the window of the state room while taking a nap.
I did have to order a full size smaller than my normal size but I anticipated that. The size exchange process was straightforward and I plan to but more shoes of varying colors to match more "fits".”
