“The first time I put them on the shoelace holding the regular shoe laces in place broke. Poor product. I have other Olukai products that I really like.”
Aloha,
Thank you for taking the time to review the OluKai Men's Nanea Lī - Lava Rock shoes. We are sorry to hear that you had some issues with your order. We offer a 1-year warranty on all of our footwear that covers manufacturing defects. Please reach out to us at info@olukai.com and we would be happy to assist you in filing a warranty claim.
“The shoe is very stylish and comfortable! I had a problem with the lacing on one shoe and Olukai made good on its warranty. I highly recommend this shoe and this company.”
“I really wanted to love these. The look and color are spot on but the fit was too much to take. They are sized slightly larger than expected but the rear ankle section where the leather meets the canvas is to pronounced against your foot on the inside of the shoe. It constantly felt like the shoe was sliding off your foot and was applying way too much pressure after trying them on for 20 mins - and that’s after an exchange for a half size down - the original size (11) was too big - the size I normally wear. The 1/2 size down was perfect but that rear seam is too much to bear.”
