“The shoes were well made but too wide and seemed large for the size. I returned them for a cost and I am still awaiting a response about my refund 19 days after confirmation of them receiving the returned shoes. Not impressed with the customer service or returns procedure for such expensive shoes. So lost stars.”
Aloha Lucy,
Thank you for taking the time to review the Papakū 'Ili shoes. We are very sorry that you haven't received a response regarding the refund for your return request. Please email us at info@olukai.com so we can properly assist you with your concerns. Mahalo!
“I'd say the fit is pretty true, looks decent, but is way more on the casual side, definitely not dressy at all. I have only worn them a couple of times, and the toe box feels good, which is why I bought the shoes. They are comfortable, but not any better than a show with a similar price, which is why I gave it 4 stars and not 5. I thought they would be more comfortable.”
