Aloha Michael! Mahalo for reaching out to OluKai! We are sorry to hear that you had issues with the support of Ki‘i - Blossom / Mood Indigo. We truly do appreciate your feedback about this. We will be notifying our product team about these issues. Our customer service team would be more than happy to assist you in starting an exchange or return so you can try a different style that may be a better fit. You can reach out to us via our contact page at www.olukai.com! We are always looking to improve, and that starts with feedback like yours. If you have any more questions or comments, please let us know.
“These flip flops are so comfortable. I have narrow feet with high arches. Most flip flops I've tried are too flat and my feet get achy in them quickly. These offer nice support and I wear them comfortably all day without issue. The straps are just right, they comfortably hold the flip flops securely to feet unlike so many that are loose and require some effort to keep them on while walking. Plus they look great and they colors are awesome.”