“You should consider using the United States, Postal Service, FedEx or UPS a more reliable delivery company that delivers to the correct address. This is the third time I’ve ordered from this company and y’all used this third-party delivery service and had my delivery loss. Sent the wrong thing or whatever the case may be I needed these items for work tomorrow and now I have to wait until y’all figure out what the driver did with the package which was deliberate to the wrong house”
Aloha Robert! Thank you for reaching out to OluKai! We are sorry to hear that you are having issues with the delivery of your Lae'ahi Mid - Black / Black boots. This is not the experience we want you to have. We do have a 1-year warranty on our products for any manufacturing defects or discomfort. Our customer service team would be more than happy to assist you with this issue and make sure you are fully satisfied with your purchase. You can reach out to us through our contact on www.olukai.com! If you have any more questions or comments, please let us know. Have a great day!
