Aloha! Thank you for taking the time to share your honest feedback with us. We’re sorry to hear that your experience with the delivery process and the amount of marketing communication left you feeling frustrated. We understand how receiving frequent promotional messages, combined with a delivery experience that didn’t meet your expectations, can take away from the overall shopping experience.
While we’re glad to hear that you don’t have concerns with the quality of the product itself, we’re disappointed that the overall experience did not feel worthwhile to you. Your feedback is valuable to us, and we’ll be sure to share your comments with the appropriate team as we continue working to improve our delivery experience and how we communicate with our customers. Our customer service team would be more than happy to assist you with this issue. You can reach out to us through our contact on www.olukai.com! Mahalo!
“I love the shoes/slides. So comfortable and light.
I have the white ones.
I love the look, I wish the other colors had soles matching the color of the shoes. If they did I’d buy them.”
“Bought these for my honeymoon in Jamaica, and these were an amazing choice. I have high arch feet, and these support them and are extremely comfortable. I really have no complaints and am now considering buying some other different pairs from them because I like them so much.”
