Aloha Kathy,
Thank you for taking the time to review the OluKai Women's 'Ohana sandals. We are sorry to hear that you had some issues with your order. We would love to resolve this for you and ensure you are fully satisfied with your purchase. Feel free to email us at info@olukai.com and we would be happy to discuss some options with you.
“Very comfortable, good fit, nice to have some arch support. These are replacements for me, and the last pair lasted for years until the ribbon that goes between the toes finally gave out. I didn't hesitate to pay for replacements since these are my standard Summer wear!”
“I wrote you guys about the quality of my newest slippers. I got a size larger (9) and they still don't fit like my previous pair. I have had them for years and felt I should have a second pair. The new ones don't hack it.”