Aloha Katarena! Mahalo for reaching out to OluKai! We are sorry to hear that you had issues with the sizing of your Paniolo sandals, but we truly do appreciate your feedback about this. Our customer service team would be more than happy to assist you with starting an exchange or return, so you can try out a different size or style that may be a better fit. You can reach out to us through our contact on www.olukai.com! We are always looking to improve and that starts with feedback like yours. If you have any more questions or comments, please let us know.
“Although this is a hard leather sandal, it has great support. I love the design on the bottom which prevents slip n slides from wet or sweaty feet. This is a beautiful item and although it appears that it will never wear out because it is made so well, I'd buy again.”
