Aloha Lori,
Thank you for taking the time to review the OluKai Women's ‘Aukai sandals. We are sorry to hear that you had some issues with your order. We would be more than happy to help with your exchange. Feel free to email us at info@olukai.com and we can help with the process.
“The crew has been amazing and they’ve been very helpful. Unfortunately, with the new pair of sandals at Hawaii, its inevitable to get wet here and there. I can already see the sandals start to wear down. Very sad.”