Aloha Theresa,
Thank you for taking the time to review the OluKai Women's Ki‘ihele Shoes. We are sorry about the issues that you had with your purchase. We offer a 1-year warranty on all of our footwear that covers all manufacturing defects. If you have any questions or concerns, please reach out to us at info@olukai.com.
“The sneakers are adorable but I usually wear 5.5 to 6 and the size 6 was very snug. Order the 1/2 size up if you want comfort and hopefully they won’t be slipping off.”
Aloha John - Thank you so much for your review. We are now recommending that you size up a full size in the Ki'ihele to realize this shoe's maximum comfort. We would love to send you a replacement pair in a larger size, please email us at info@olukai.com and we will get it right out! Mahalo!
