Aloha Jenny! Mahalo for reaching out to OluKai! We are sorry to hear that the Ku'i-Puka are not comfortable and don't fit you. We truly do appreciate your feedback about this. We will be notifying our product team about these issues. Our customer service team would be more than happy to assist you with starting an exchange or return, so you can try out a different style that may be a better fit. You can reach out to us through our contact on www.olukai.com! We are always looking to improve and that starts with feedback like yours. If you have any more questions or comments, please let us know.
“Soft, comfortable fit, nicely made, good color selection. Shipping,tracking and timely delivery was a bit stressful but the shoes arrived as promissed.”
“I wanted to live these unfortunately they weren’t comfortable for me . The return process was easy so would consider ordering a different style in the future”
“These are the most amazing slippers I’ve ever owned. They are extremely warm and comfortable and are very attractive. I keep looking down at them and smiling. It’s the little things in life. They are a little pricey, but worth every penny.”
