Aloha Anna! Mahalo for reaching out to OluKai! We are sorry to hear that you had issues with the sizing of the Kīpe'a Heu - Tapa sandals. We truly do appreciate your feedback about this. We will be notifying our product team about these issues. Our customer service team would be more than happy to assist you in starting an exchange or return so you can try a different style that may be a better fit. You can reach out to us via our contact page at www.olukai.com! We are always looking to improve, and that starts with feedback like yours. If you have any more questions or comments, please let us know.
“I have been wearing Olakai for 15+ yrs. I don't wear anything else. These flip flops slippers are just heaven. My son was just in Maui for a week and bought a pair of Olakai. He says they are the most comfortable slides he's ever had on his feet. We are hooked!”