Aloha Lynne,
Thank you for taking the time to review the OluKai Women's Kīpe'a Heu slippers. We are sorry to hear that you had some issues with your order. We would love to resolve this for you and ensure you are fully satisfied with your purchase. Feel free to email us at info@olukai.com and we would be happy to discuss some options with you.
“I LOVE these slippers so much!! It's like slipping your foot into a cloud. I wear them all day when I'm home and love the support too. I need the arch support and it's great. Never thought I'd pay this much for slippers but when I consider I wear them all day, well worth the price. They are well made and I suspect they'll last a long time. Highly recommend for comfort and support. Fabulous!!!”