“Love them! I ordered the wrong size and had to return them. It was super easy to return and they had my other size shipped out pretty quick. Great experience!”
“You advertise it as being a shoe for back problems and it isn’t. There is no support. It really is for just a kick around shoe. Like the looks of it and colors.”
Aloha Susan! Mahalo for reaching out to OluKai! We are sorry to hear that you had issues with the support of the Wailuku - Bright White / Sea Ice shoe, and we truly appreciate your feedback. We will be notifying our product team about this. Our customer service team would be more than happy to assist you with starting an exchange or return, so you can try out a different style that may be a better fit. You can reach out to us through our contact on www.olukai.com! We are always looking to improve, and that starts with feedback like yours. If you have any more questions or comments, please let us know.
“I wanted these to be comfortable but they run narrow (I have a normal width foot) so part of my foot is over the sole. Additionally, the arch was not the same in both shoes and where the lace is attached closest to the ankle landed right on a bone. That pressure point was uncomfortable and after taking just few steps left a red spot on my foot. I love, love the look of the shoe, but it’s not comfortable.”
Aloha Wendy,
Thank you for taking the time to review the Wailuku Athletic shoes. We are sorry to hear you are having issues with your pair. We would love to resolve this for you and ensure you are fully satifsfied with your purchase. Feel free to email us at info@olukai.com, and we would be happy to discuss some options with you.
Posted 3 months ago
Kimberly
Verified by
“Love these shoes! They seem to go with EVERYTHING in my closet!
Very comfortable- I wore ghem the entire day when I received them!
Highly recommend.”
“I am having a hard time getting comfortable in the right sneaker, it’s quite uncomfortable on the top left by the lace hole. Not giving up though. I love the color and style.”
