“These shoes are beautiful and soft, but not comfortable. Insole provides absolutely no cushion at the ball of the foot. I do have a higher arch. Customer service suggested breaking them in and wearing them 10 or 15 minutes at a time. That did not work. Second contact with customer service was told they’re not meant for somebody with an arch. I got a scuff on one of the shoes walking around the house trying to break them in so did not return them. Switched out insole and using my Ecco golf shoe insole to make these shoes wearable. Would absolutely not buy again.”
Aloha,
Thank you for taking the time to review the OluKai Women's Wailea shoes. We are sorry to hear that you had some issues with your order. We would love to resolve this for you and ensure you are fully satisfied with your purchase. Feel free to email us at info@olukai.com and we would be happy to discuss some options with you.