“These are so cute and well made but way too wide. I am an 8.5 and they were too big so I sized down to an 8 and they still would flop off my foot when I walk so had to return. If only the were a bit tighter/narrower (and I have a wide foot). I can't imagne whose feet these actually stay on”
Aloha Katie,
Thank you for taking the time to review the Mi‘i Women’s Mule. We are sorry to hear that you have some issues with your pair. We would love to resolve this for you and ensure you are fully satifsfied with your purchase. Feel free to email us at info@olukai.com, and we would be happy to discuss some options with you.
Posted 2 months ago
"Stephanie"
Verified by
“They are good quality and would be comfortable but the sizing is weird. I was back and forth on whether to size up because I am a true 8. I figured if they are a bit narrow the leather will stretch with wear and they won't slip off my feet when walking as much - which seemed preferable. Unfortunately this assumption was based on the recommendation to size up being based on width. The width is fine - honestly quite roomy. But for some reason the length is off.
I don't know if it is not accounting for the narrow toe (extra space that I cannot imagine any foot will fill). The roomy width does not hold my foot in place at all and my foot fits to the edge of the shoe before taking a step. The second I start moving my heel is hanging out the back.
Be warned there is a $7 restock fee if you don't opt for an exchange or store credit! Pretty disappointed. Guess it wasn't meant to be.”
Aloha Stephanie! Mahalo for reaching out to OluKai! We are sorry to hear that you had issues with the sizing and fit of the Mi‘i - Kukui Brown Sandals, but we truly do appreciate your feedback about this. We will be notifying our product team about these issues. Our customer service team would be more than happy to assist you with starting an exchange or return, so you can try out a different style that may be a better fit. You can reach out to us through our contact on www.olukai.com! We are always looking to improve, and that starts with feedback like yours. If you have any more questions or comments, please let us know.
“Great look and very cushiony, but my foot kept slipping out when walking. Inserted ball of foot cushions that helped but without them they were hard to wear for long distances.”
“I love these shoes. I did size up a half size, and the fit is perfect. The design is perfect for a day to night style. I will definitely purchase again!”
