Aloha, Cindy! Mahalo for reaching out to OluKai! We are sorry to hear that you had issues with the quality of the Mi‘i - Onyx Mule, but we truly do appreciate your feedback about this. We will be notifying our product team about these issues. Our customer service team would be more than happy to assist you with starting an exchange or return, so you can try out a different style that may be a better fit. You can reach out to us through our contact on www.olukai.com! We are always looking to improve, and that starts with feedback like yours. If you have any more questions or comments, please let us know.
