Aloha Laura,
Thank you for taking the time to review the OluKai Women's La‘i Slides. We are sorry to hear that you had some issues with your order. We would love to resolve this for you and ensure you are fully satisfied with your purchase. Feel free to email us at info@olukai.com and we would be happy to discuss some options with you.
“Footbed is extremely comfortable, however, the straps did require a small break in period. Wore my pair around the house for one day and now they fit like a glove! Taupe looks great with dresses or jeans.”