Aloha Karen! Mahalo for reaching out to OluKai! We are sorry to hear that you had issues with the fit of Hō‘ala Slide - Tan / Puka, but we truly do appreciate your feedback about this. We will be notifying our product team about these issues. Our customer service team would be more than happy to assist you with starting an exchange or return, so you can try out a different style that may be a better fit. You can reach out to us through our contact on www.olukai.com! We are always looking to improve, and that starts with feedback like yours. If you have any more questions or comments, please let us know.
“Purchased these after wearing down my pair of Hila Heu slippers. The band is incredibly tight and left bruises on the tops of my feet. I left these slippers in shoehorns for several days and it did not loosen them up enough. Unwearable and extremely disappointed given the price point.”
“These are super cute shoes that go with anything. Sporty and comfortable for indoor or outdoor wear. The arch feels great when walking and very comfortable. I normally wear a 7.5-8 but got a 7 and these fit perfect.”
