Aloha (enter name)! Thank you for reaching out to OluKai! We are sorry to hear that you are experiencing discomfort with your Southshore
Women’s Waterproof Leather Sandals. This is not the experience we want you to have. We do have a 1-year warranty on our products for any manufacturing defects or discomfort. Our customer service team would be more than happy to assist you with this issue and make sure you are fully satisfied with your purchase. You can reach out to us through our contact on www.olukai.com! If you have any more questions or comments, please let us know. Have a great day!
“Very comfy and like that I can wear them around water. Usually wear paniolo sandal for the arch support but these are much more versatile for casual use.”
“been wearing olukai for 15+ years size 8, I own 6 or 7 pair at this time. Upon this new order, size 8 no longer fits, did 2 orders and several phone calls to clarify new sizing, answer: sizes are normal. LOL no I actually now wear a 9 due to new sizing. "waterproof" leather IS NOT LEATHER! miss the original soft leather slippahs .....looking for a new brand”
Aloha,
Thank you for taking the time to review the Southshore Women’s Waterproof Leather Sandals. We are sorry to hear that you have some issues with your pair. We would love to resolve this for you and ensure you are fully satisfied with your purchase. Feel free to email us at info@olukai.com, and we would be happy to discuss some options with you.