Aloha Carley! Mahalo for reaching out to OluKai! We are sorry to hear that you had issues with the Hale Mule - Lava Rock / Tapa. We truly do appreciate your feedback about this. We will be notifying our product team about these issues. Our customer service team would be more than happy to assist you in starting an exchange or return so you can try a different style that may be a better fit. You can reach out to us via our contact page at www.olukai.com! We are always looking to improve, and that starts with feedback like yours. If you have any more questions or comments, please let us know.
Posted 3 months ago
"K."
Verified by
“They are harder than i thought they would be. I was hoping for softer on my feet.”
“I absolutely love how comfortable these Hale Mule are on my feet! I feel like I'm walking on a big fluffy cloud when I step into these! The inside is so soft and keeps my lil tootsies nice and warm on these chilly winter night's nights and early mornings here in Kona. So happy that I ordered this pair!”
