Aloha Cyntha! Mahalo for reaching out to OluKai! We are sorry to hear that you had fit and comfort issues with your Hale Mule - Dusty Pink / Tapa, but we truly do appreciate your feedback about this. We will be notifying our product team about these issues. Our customer service team would be more than happy to assist you with starting an exchange or return, so you can try out a different style that may be a better fit. You can reach out to us through our contact on www.olukai.com! We are always looking to improve, and that starts with feedback like yours. If you have any more questions or comments, please let us know.
“Well I woke up to a completely different slippery than this so obviously I cannot leave a review on it. Literally my only Christmas present to myself.”
Aloha Candice,
We are very sorry to hear that you received an incorrect item in your recent order. We sincerely apologize for the inconvenience. We would be more than happy to assist you. Please email us at info@olukai.com so we can help you properly. Mahalo!