Aloha Terri,
Thank you for giving the Kanani Vario a try and for sharing your feedback. We’re sorry to hear that the strap felt too loose and didn’t provide the secure fit you were hoping for. While the style is designed for comfort, fit can still vary from person to person and may not work for everyone.
We truly appreciate you trying the sandals and taking the time to process the return. Thank you again for your support and for sharing your experience with us. Mahalo!
“OMG!!! Just opened the box and put them on. Love them!! I was a little worried about the leather rubbing on my skin, but thats out the window!! Very comfortable!!”
