Aloha! Mahalo for reaching out to OluKai! We are sorry to hear that the Kīpe‘a Ulana sandals didn't meet your expectations in terms of comfort. We truly do appreciate your feedback about this. We will be notifying our product team about these issues. Our customer service team would be more than happy to assist you in starting an exchange or return so you can try a different style that may be a better fit. You can reach out to us via our contact page at www.olukai.com! We are always looking to improve, and that starts with feedback like yours. If you have any more questions or comments, please let us know.
