“ONNO t-shirts are very soft and comfortable. I had to exchange sizes and the customer service was excellent. They responded to my email immediately and sent the exchange out the same day.”
Hi Kristine,
Thanks for reaching out. I'm sorry your package hasn't been delivered. I'd be happy to help.
I just took a look at your tracking info/order and it looks the wrong zip code was entered at checkout which is causing the package to be bounced around. If you reach out to USPS to let them know the address that was entered was incorrect they will be able to help. Alternatively, please feel free to shoot us an email and we would love to look into this for you.
Warmly,
Elyse
Hi Cheryl!
Thank you so much for taking the time to offer feedback. I am so sorry
you're having trouble with the shirts you received.
If you shoot us an email at hello@onno.com, we would be happy to help
with any issues you are having.
Thank you for giving us the opportunity to make things right.
Kindly,
Macy
“I was a little sceptical of the cost for these t-shirts, but they're well worth it!! The bamboo is so soft and I love the length of the shirts. I would say they run just a little small so if you're in between sizes, definitely size up. I also bought the beechwood t-shirt and I really can't tell much difference at all between the 2 fabrics. I'll definitely buy again!!”
“I purchased a white bamboo T-shirt in large because I like my shirts loose. When I opened the package I thought it had a very nice fit but it looked slim so I thought it would be too small. I put this on and to my surprise it was AWESOME!! It isn't clingy yet it is slenderizing. I also like the weight of the fabric. I then purchased 2 long sleeved and 2 more short sleeves! I really would like to see V necks though.”
