“First off, the cut of the shirt was perfect and the feel of the fabric was soft and comfy. However, no matter what I tried, the fabric around the neckband was gather-y/bunched-up looking. I contacted Onno to return and they promptly refunded me, plus generously said to pass the shirt on to someone who needed clothing, which I did. So I wouldn't recommend the shirt, but the customer service was awesome.”
Hi Marti,
Thank you so much for taking the time to offer feedback.
I'm so sorry you were disappointed with your shirt.
Thank you for giving us the opportunity to make things right by refunding your shirt!
Kindly,
Macy
“Started with one tee -- loved it, it washed well and the color was deep and pretty. Bought four more. I finally found a high quality "uniform" shirt that comes in a wide variety of colors instead of the standard 3 or 4. Also love supporting a small business. Peace and love.”
“I received the shirt within the week of ordering. The material is super soft and the cut fits nice. Definitely going to buy more later as I wear it all the time.”
“Although this shirt is soft as advertised, it didn't sruvive two washes, deforms easily if poked or pulled, definitely is NOT odor resistant and would not recommend for travel - it retains body odor through hand washes worse than any shirt I've ever owned. I had high hopes for this shirt but I got a couple months of use and one trip and now it's more useful as rags.”
Hi Caitlin,
Thank you so much for taking the time to offer feedback. I am so sorry you're having trouble with the shirts you received.
If you shoot us an email at hello@onno.com, we would be happy to help with any issues you are having.
Thank you for giving us the opportunity to make things right.
Kindly,
Narie
