“Best customer service experience I have had in a very long time! I had to switch out sizes, but the color, fit, and fabric of the bamboo shirt is wonderful. The new size fits perfectly. I will be ordering more of these t-shirts! Thank you!”
“There is nothing wrong with this size XS cypress color shirt. My daughter wished to exchange it for size S in the brick color. We received the size S brick color shirt and that is perfect as well. I wanted to return the XS cypress color shirt, but ONNO said to give it away to someone who could use it. This is a wonderful company! They pay attention to anything that is amiss with their shirts and rectifies the situation right away and never charge for shipping anything back and forth. Kudos to ONNO!”
Hi Nancy,
Thank you so much for taking the time to offer feedback.
I'm so sorry you were disappointed with your shirts. It looks like we
have been in contact regarding your order.
Thank you for giving us the opportunity to make things right.
Kindly,
Macy
“I love this shirt for a go-anywhere, everyday top. So soft and light! I wash and dry it on the delicate setting of my machines and hang it up for the last bit of drying (it's a little damp at the end of the delicate drying cycle) - haven't had any fading or shrinkage treating it this way.”
