“Good evening,
I would like instructions as to how to return 1 BaW1LA-L7 bamboo LS shirt.
The fabric is beautiful and the workmanship is excellent.
The problem is the fit. The body of the shirt is fine. However the sleeve length is 27” which is 9” longer than any other shirt I own. The length is also much too long 24” measured from the bottom of neckline. My longest shirt is only 19”.
I will look forward to hearing from you.
Thanks!
This is a copy of e-mail sent to ONNO. I received my refund immediately, customer service is awesome!! Great company :)”
Hi Peggy,
Thank you so much for taking the time to offer feedback.
I'm so sorry your shirts didn't work out. It looks like we
have been in contact regarding your order.
Thank you for giving us the opportunity to make things right.
Kindly,
Macy
“Exactly as described and pictured. Love the color, feel, and fit , so comfortable. Do not hesitate to purchase, highly recommed. Also prompt exceptional customer service,”
“Comfortable. Great colors. Got a spot on the white one and it came out very nicely and not much effort. I’m going to get more of these long sleeve shirts for the cold season. They are definitely worth it.”
“This one finally fits good, it's a large, in the bamboo but the medium which I generally where was too small even though I measured for a small, the pima cotton though in the medium fit perfectly. I wish it came in long sleeve too.”