“LOVE my hemp shirt! I initially thought the fabric might feel too stiff/scratchy, but of the three shirts I received in my first order, I reach for the hemp the most! I've washed (delicate cycle with cold water and line dry) mine several times and my shirt just keeps getting better! Haven't noticed any shrinkage to the length. Love the fit!”
“I ordered a hemp tee shirt for $38.00 and I have regretted it ever since. Not only is this tee shirt a few sizes too small, it is the stiffest and scratchiest tee shirt I have ever bouight and is definitely not soft. I have contacted customer service a few times including trying to reach them on Facebook but they are mute. I'm stuck with an overpriced and too small tee shirt.”
Hi Laura,
Thank you so much for taking the time to offer feedback.
I am so sorry that you were unsatisfied with your shirt. I'm afraid I am not seeing any emails from you to our hello@onno.com email address. I sincerely apologize that you were not attended to in a timely manner.
I went ahead and processed a full refund and have sent you an email as well.
Thank you for giving us the opportunity to make things right.
Kindly,
Narie
“Compared to the cotton and bamboo shirts that I ordered at the same time, these ones were just a bit heavier with fabric that wasn't quite as soft. I suspect after a couple of washes that fabric will be nice and soft.
Their customer service was excellent and made returns a breeze.
10/10 will be ordering again.”
